REGISTERED FOR SWEDISH VAT
These sales terms apply to you as a consumer who trades at Intimleksaker.
The Consumer Purchase Act, the Consumer Services Act, the Distance and Home Sales Act and other consumer legislation apply to sales to consumers and contain comprehensive and generally binding rules on the rights and obligations of consumers and sellers. These terms of sale are linked to and supplemented by these laws. Sales are not made to unauthorized persons or buyers under the age of 18 (from 16 years with the approval of the target). If, after all, the customer is acting and is under the age of 18, the goalkeeper is responsible for the child’s act, and the guardian of the act of the unauthorized. The Buyer is obliged to read our terms of purchase and follow the rules and advice regarding purchases and product maintenance that we specify in the Terms of Purchase and Delivery. When you order an item with us, you have at the same time accepted and approved all parts instituted in our terms of purchase.
Facts and prices are submitted with reservation for printing errors, suppliers’ price increases, any incorrectly specified technical specifications, etc. and for final sale. Current offers are thus valid as long as the seller’s central warehouse is sufficient, unless otherwise stated.
In the event of misrepresentations regarding the price or product information stated on the website, in the receipt confirmation or invoice, the seller has the right to correct such price or such information and then a new receipt confirmation and invoice will be sent out.
You as a customer then have the right to cancel your order at no cost if the corrections are not accepted. You are therefore not entitled, for example, to demand to buy the product at the specified price or to get a new product with the incorrectly stated product information at the incorrectly stated price.
Prices on Intimleksaker website are updated near real time and include VAT. Prices are stated in Swedish kronor. Shipping costs and fees apply.
Payment with Klarna Checkout
Intimleksaker offers its customers to pay through Klarna Checkout, which includes all the most popular payment methods. Card payment, part payment, invoice and direct payment via bank. See information about Klarna’s procedures and conditions at www.klarna.se.
Payment can also be made via PayPal.
Shipping & Delivery
Orders for products in stock, received before noon, are usually dispatched the same day.
Order confirmation is sent only by e-mail and then to the address you specified on the order.
Goods cannot be collected at Intimleksaker. Orders with Intimleksaker cannot be delivered.
Delivery time set to 2-5 days in the online store means that Intimleksaker will ship the goods as soon as they can,
but Intimleksaker holds products in different places, which means that the delivery time may vary. We reserve the right to exempt ourselves from all compensation to the customer regarding delays in freight.
The shipment comes as standard with DHL but we reserve the right to ship the item with another supplier.
We can ship anywhere in the
world. We will look after the complete dispatch of your order including any
customs declarations that may be required for some countries. We use the Sweden
Post, Royal Mail Network and DPD Classic International and pass their costs directly
on to you.
You will usually be notified by SMS when your package is available for pick-up from an agent.
We reserve the right to deliver up to 30 business days under extreme conditions. Of course, this is very unusual. We also reserve the right not to be able to deliver at postponed times, when we cannot control the circumstances.
Change of order
You can cancel and change your order free of charge until the product is packaged and ready for delivery. In this case, contact our customer service. Once your order has been packaged, no cancellations or changes can be made free of charge. If you cancel or change your order too late, the seller has the right to claim damages.
Unclaimed shipment (when shipment is not picked up by customer / recipient upon order)
Shipping that has not been picked up and not canceled in time is returned to the seller. You will then be charged a fee to cover the seller’s reasonable transport and administration costs of SEK 400. The compensation does not limit the seller’s right to any damages.
Under the distance and home sales law, you as a consumer have the right, in certain circumstances, to withdraw / cancel your purchase. You cancel your purchase by registering on our web within 14 days to assert your right of withdrawal and create a return shipment. The right of withdrawal runs from the date the product is notified to the consumer that the product is available for collection (the withdrawal period). The right of withdrawal is at least seven working days from the day you received the product.
You have the right to carefully examine the product, but to undo the purchase it must be in essentially unchanged condition.
The right of withdrawal does not apply if you break seals or seals on, for example, earrings, or remove patches and hang tags from clothes.
The right of withdrawal also does not apply to specially ordered products.
You are responsible for the return freight (including the risk) and preferably you should use a traceable insured freight
when you return products to the seller.
You must package the product well and preferably in the same packaging to minimize the risk of transport damage.
In the case of returns, the order number must ALWAYS be attached / stated (however, not on the product itself or the packaging which should be in essentially unchanged condition). Products returned for postage will not be redeemed.
If a returned item is shipped international, please clearly mark the package ‘RETURNED GOODS’, to avoid any Customs charges.
Intimleksaker is NOT responsible for any return
Customs charges made. Any charges incurred are the responsibility of the customer.
Contact email@example.com before returning any items.
If you have questions regarding the right of withdrawal, you can find answers at www.konsumentverket.se.
Some of Intimleksaker products may be covered by warranty.
Information about any warranty period and specific warranty terms for each item can be found on the website or in these Terms. Warranty for products only covers original manufacturing defects, and thus does not cover defects that occur during or after a personal change in the function and appearance of the product, such as rebuilding, upgrading or other configuration of the product. Your order confirmation is valid as proof of warranty.
If you have more questions, you can read more at the General Complaints Board, see www.arn.se. More information is also available at www.konsumentverket.se.
Intellectual property rights
The site and its content are protected by intellectual property law. Names, designations and logos are trademarks of the seller or other party. This means that the Customer may not, in addition to what is permitted by these terms and mandatory legislation, change, copy, reproduce, lease, assign, license, supplement or otherwise use information, software or documentation on the Website without the written consent of the seller or the owner. of intellectual property.